From your first day, you will play your part.

We asked NCA Support Assistants to tell us a bit more about their roles and provide an insight into the duties that they fulfil on a day to day basis.

Take a look at what they have to say…

Support Assistant

As a Support Assistant you will be providing administrative support to key business areas within the National Crime Agency.

It will be your responsibility to prioritise work, pay attention to detail and ensure that this work is completed in a timely manner; tight deadlines are often an integral aspect of tasks allocated to Support Assistants. You will be involved in various administration based tasks such as preparation of documents, room bookings and organising events. IT skills plays a vital role in the ability undertake the role of Support Assistant. You will need to be au fait with Microsoft Office and other core systems used by the National Crime Agency.

The duties you will carry out will be varied, with each day bringing a new challenge. Due to the often time critical nature of the activities you need to be able to multi task and prioritise to enable your unit and the wider organisations' ultimate goal in leading the fight against organised crime.

You will be part of a flexible, professional and capable workforce routinely working in a secure environment with a close knit, highly motivated team.

Corporate Support Assistant roles are available in the following Commands:


  • Corporate Services
  • Change and Finance
  • Corporate Affairs
  • Standards and Security
  • Technology

Operational Support Assistant roles are available in the following Commands:


  • Border Policing Command
  • Economic Crime Command
  • Organised Crime Command
  • Child Exploitation and Online Protection Command
  • National Cyber Crime Unit
  • Investigations
  • Intelligence

(More information regarding the responsibilities of each of our Commands can be found on our NCA Website.)